Fractal Survival is a Minecraft server that provides a fun, community-focused experience for everyone who decides to join. On our store, you can donate for items, commands, and other perks to help support the server and keep it running every single day. Thank you very, very much for your donations.
Donations & Payments
Before donating, please make sure you have entered the correct Minecraft username. Usernames are Case-Sensitive! We cannot transfer packages from one player to another. After you confirm your donation, you will get your items in-game within 5 - 10 minutes in most cases. If you donate while you aren't on the server, no worries! You will get the items and ranks the next time you log-in.
If you do have any issues with your donation, please feel free to reach out to us on discord!
Our refund policy is simple, we provide no refunds unless otherwise stated. Due to allocating these funds directly into projects that work to improve Fractal Survival, we are unable to provide refunds to those who request them. As per these terms of service, attempting to go around this policy by reversing the payment with your bank or opening a dispute with PayPal will result in termination of your services and a ban on Tebex which will prevent you from ever purchasing anything again on any Minecraft server. Tebex being the ecommerce platform that every Minecraft server utilizes to process payments.
Celestial Prison is NOT affiliated with Minecraft, Mojang AB and/or Notch Development AB.